Executive Office Staff

CEO and Legal Counsel

Donald Balasa, JD, MBA

Membership and Continuing Education Department

Nick Mickowski, Continuing Education and Membership Director

Sharon Flynn, Board Services Manager

Deb Rumpel, Administrative Assistant​

Erika Mercado, Customer Service Manager

Grace Hale, Member Relations Coordinator

Janet Arreola, Customer Service Representative

Natasher Dixon, Customer Service Representative

Essence Patterson, Customer Service Representative​

Certification Department

Katie Gottwaldt, Certification Director

Lee Rumpel, Assistant Director of Operations and Certification Operations Manager

Judee Barone, CMA (AAMA) Exam Liaison

Virginia Bermea, Application Processing Coordinator

Eric Peters, Staff Assistant II

Accounting Department

Sahenaz Pirani, Accounting and Staff Services Manager

Marketing and Communications Department

Miranda Sanks-Korenchan, Communications Director and Managing Editor of ​Medical Assisting Today

Laura Niebrugge, Communications Manager and Senior Editor of ​Medical Assisting Today

Kelli Smith, Associate Editor

Gina Mokijewski, ​Marketing Director

Felicia Eldridge, Social Media and Marketing Manager

Connor Satterlee, Graphic Designer

Mailroom

Richard Madden, IST Mailroom Manager