2010
Executive Director Balasa analyzed "The Increasing Role of Medical Assistants in Small Primary Care Physician Practice: Key Issues and Policy Implications" from the Center for the Health Professions at the University of California, San Francisco.
Executive Director Balasa represented the AAMA on an April 27 conference call of the Alliance for Quality Medical Imaging and Radiation Therapy, supporting the CARE (Consistency, Accuracy, Responsibility, and Excellence in Medical Imaging and Radiation Therapy) bill as it moved through the legislative process.
Legal Counsel Balasa co-presented "The New Haven Firefighter Decision: What Impact Will It Have?" at the April 2010 Annual Association Law Symposium in Chicago.
The March/April issue of CMA Today was printed on a 30 percent postconsumer waste sheet as part of the AAMA's initiative to help protect the environment.
Legal Counsel Balasa responded to right-to-practice questions and issues via phone, phone conference, and e-mail.
The BOT established a technology reserve fund to upgrade database software, redesign the website, and enable e-business functionality.
The BOT granted AAMA affiliation to the Hawaii State Society.
AAMA logo apparel and gear to brand the AAMA became available through mail order.
The BOT approved the development of a social media plan. The AAMA launched a Facebook page in September 2010.
Executive Director Balasa assisted the AMA Council on Ethical and Judicial Affairs in updating and modernizing the Code of Medical Ethics in American Medical Associations.
The National Benefits and Financial Services Administration became the new group insurance vendor for AAMA members.
President Boni Buntz, CMA-A (AAMA), Immediate Past President Kathryn Panagiotacos, CMA (AAMA), and Vice President Betty Springer, CMA (AMMA), attended the September 2010 annual Professional Association of Health Care Office Management (PAHCOM) conference as exhibitors.
In August 2010 Executive Director Balasa's Legal Eye: On Medical Assisting blog launched.
2011
The AAMA staff was empowered to participate, recommend, and lead project processes as coleaders with the BOT group chairs and managers. The AAMA staff proved to be excellent partners on projects, bringing their historical knowledge and abilities to the teams.
The AAMA Facebook page reached 5,000 members in March 2011.
Advancing Technology:
- Continuing Education Board held LiveMeeting—replacing one face-to-face meeting each year and allowing additional meetings as needed.
- The e-Leaning Center (e-LC) recouped initial cost and became self-sustaining in providing AAMA CEUs to members.
- Rapid and relevant communication exceeds all expectations:
- AAMA on Facebook: Open exchange of information and hot topics between members.
- Legal Eye: On Medical Assisting: Executive Director Balasa’s official blog
- AAMA e-Update: Monthly e-newsletter sent to members and subscribers.
AAMA new Mission Statement was approved:
The mission of the American Association of Medical Assistants is to provide the medical assistant professional with education, certification, credential acknowledgment, networking opportunities, scope-of-practice protection, and advocacy for quality, patient-centered, health care.
Definition of Medical Assistant was approved:
Medical assistants are multiskilled members of the health care team who perform administrative and clinical procedures under the supervision of licensed health care providers.
CMA (AAMA) Core Values were developed and approved:
Actively participate in the delivery of quality health care.
Promote patient safety and well-being.
Contribute to a positive health care experience for patients.
Demonstrate integrity and respect, and protect patient confidentiality.
Advocate the essential value of certification and continuing education.
Embrace change, growth, and learning.
The 2011 Salary Survey was completed and published.
The “Who I Am Makes a Difference” program was presented. This “pay it forward” program proved to engage both seasoned medical assistants and students in acknowledging someone who has made a difference in the member’s life.
The American Academy of Pediatrics (AAP) published the Immunization Training Guide & Practice Procedure Manual. One of the authors of this publication is AAMA Past President Cheryl Vineyard, CMA (AAMA), CPC. The AAP and the AAMA began discussion about how this joint endeavor can be publicized and promoted.
The AAMA was represented at the PAHCOM annual conference in September 2011. Immediate Past President Boni Buntz, CMA-A (AAMA) and Vice President Ann Naegele, CMA (AAMA) served as exhibitors.
Executive Director Balasa represented the AAMA at several professional organization meetings, including the following:
- Health Professions Network (HPN)
- Institutes of Medicine (IOM) Workshop on the Allied Health Workforce
- American Academy of Family Physicians Practice Improvement Conference
- Alliance for Quality Medical Imaging and Radiation Therapy
- American Society of Association Executives Legal Section Council
- Institute for Credentialing Excellence
- National Commission for Certifying Agencies
- American Medical Association (AMA) Annual Meeting
Executive Director Balasa assisted state societies with ongoing protection and expansion of their scope of practice within their individual states.
2012
President: Ann Naegele, CMA (AAMA)
The 56th Annual Conference held September 7-10, 2012, in Scottsdale, Ariz.
The AAMA Certifying Board implemented a new policy for the CMA (AAMA) Certification Examination. Initial candidates for the exam who meet all graduation program requirements on or after January 1, 2010, have 60 months from the date of program completion to sit for and pass the exam. If the candidate does not pass within this time frame, the candidate is not eligible for the CMA (AAMA) credential. (This policy does not affect candidates graduating before January 1, 2010.)
The AAMA Board of Trustees approved corporate membership in PAHCOM and MGMA, as well as AAMA exhibits at PAHCOM and MGMA annual meetings, to develop professional relationships and further expand awareness of CMAs (AAMA).
The Board of Trustees established an Occupational Analysis Task Force (OATF) and a Core Curriculum Task Force (CCTF). The charge of the OATF is to determine by survey research what duties CMAs (AAMA) are actually doing in the workforce at the present time. The end result will be the issuance of the 2012–2013 Occupational Analysis of the CMA (AAMA). The charge of the CCTF is to develop a core curriculum with the partnership of Certifying Board (CB), Continuing Education Board (CEB), Medical Assisting Educational Review Board (MAERB), OATF, and the Accrediting Bureau of Health Education Schools (ABHES).
The Centers for Medicare and Medicaid ruled in favor of credentialed medical assistants entering medication, laboratory, and radiology orders into the Computerized Provider Order Entry (CPOE) system for purposes of having such entry count toward meeting the meaningful use measures under the Medicare and Medicaid Electronic Health Records Incentive Program. Executive Director Donald Balasa, JD, MBA, advocated for the CMA (AAMA). Due in part to this advocacy, the CMS made this final ruling.
The Board approved the “Membership Matters” PowerPoint presentation for use in marketing.
The delegate and alternate check-in process for the AAMA House of Delegates was streamlined. Instead of issuing “Delegate,” “Alternate,” and “Certificate of Election” cards for the delegates and alternates to present, they were asked to present a current AAMA membership card.
2013
President: Chris Hollander, CMA (AAMA)
The 57th AAMA Annual Conference was held in Atlanta, Georgia, September 27-30, 2013.
For the first time, electronic balloting was conducted in the House of Delegates, to elect officers, trustees, and members of the Nominating Committee.
For the first time, the conference evaluation was conducted online.
The 2012–2013 CMA (AAMA) Occupational Analysis was completed. The Occupational Analysis Task Force was dissolved.
Articles written by AAMA Executive Director Donald A. Balasa, JD, MBA, on the CMS order entry rule were published in The Portland Physician Scribe, Of Interest—a publication of the Lane County Medical Society, and the electronic newsletter of the Joint Commission on Allied Health Personnel in Ophthalmology.
Suggested language was provided to the United States Bureau of Labor Statistics for the Occupational Outlook Handbook entry about medical assistants. This language, drafted by Executive Director Balasa, would reflect more accurately the current realities of the profession of medical assisting.
The AAMA Certifying Board determined that, beginning June 1, 2013, current, provider level CPR certification no longer is required for recertification of the CMA (AAMA) credential.
The CMA (AAMA) certification program was granted reaccreditation by the National Commission for Certifying Agencies (NCCA) for demonstrating compliance with the NCCA Standards for the Accreditation of Certification Programs. The CMA (AAMA) certification program met all of the NCCA Standards.
Leaders from the AAMA represented the association at the annual meetings of the Medical Group Management Association (MGMA) and the Professional Association of Health Care Office Management (PAHCOM) in October of 2013.
2014
President: Nina Watson, CMA (AAMA), CPC.
The 58th AAMA Annual Conference was held in St. Louis, Missouri, October 17-20, 2014.
The Continuing Education Board, under the direction of the Board of Trustees, developed the Assessment-Based Recognition in Order Entry program. Applicants have the opportunity to apply online.
The newly developed AAMA website was launched. Among the enhancements included are the following:
- Users gain instant access to personal and professional information through secure single sign-in.
- Everyone can update their profiles, including contact information. Users can purchase self-study materials directly from the AAMA Store.
- Members can easily renew their membership and nonmembers can instantly join.
- State and chapter leaders can export to Excel or print state or chapter membership lists.
- Users can view a list of all the continuing education programs offered by states and local chapters.
- Candidates can apply for the CMA (AAMA) Certification/Recertification Examination.
- CMAs (AAMA) can verify their certification expiration date onlineProgram directors can confirm student information, including enrollment, program completion dates, and exam results.
- New student resources: Student Center and Career Center, which provide blueprints for success for students and future medical assistants.
- CMAs (AAMA) can recertify their credentials if all CEUs are AAMA approved.
The Board of Trustees approved a new AAMA Vision Statement:
A CMA (AAMA) for every patient.
The Certifying Board reported that the number of CMAs (AAMA) (whose credentials are current) exceeded 75,000.
The Ad Hoc Committee to Restructure the Annual Conference oversaw the completion of a Return on Investment study for the conference.
- Attendees forecasted productivity or efficiency improvements in their daily work equal to $2,149 annually
- The overall return on investment was shown to be $933 per attendee
Leaders from the AAMA represented the association at the annual meetings of the Medical Group Management Association (MGMA) and the Professional Association of Health Care Office Management (PAHCOM) in October of 2014.
The following trademarks and logos were registered with the U.S. Patent and Trademark office:
- CMA (AAMA)
- American Association of Medical Assistants
- AAMA
2015
President: Charlene Couch, CMA (AAMA)
The 59th AAMA Annual Conference was held in Portland, Oregon, September 18 to 21, 2015.
- The 2015 AAMA House of Delegates made no amendments to AAMA Bylaws and approved no Resolutions.
The Board of Trustees entered into an alliance with the University of Nevada, Reno and its Center for the Application of Substance Abuse Technologies (CASAT). A grant was issued by the Centers for Disease Control and Prevention (CDC) to fund an initiative on Fetal Alcohol Spectrum Disorders (FASDs). The purpose is to bring awareness to patients and health care personnel regarding the dangers of drinking while pregnant.
The Board of Trustees amended the Bylaws of the AAMA to state that the composition of the Endowment will include the Chair of the Medical Assisting Education Review Board (MAERB).
The 2015 Standards and Guidelines for the Accreditation of Educational Programs in Medical Assisting of the Commission on Accreditation of Allied Health Education Programs (CAAHEP) were approved.
The Certifying Board announced a change in policy:
-
Effective immediately, graduates of CAAHEP or ABHES accredited medical assisting programs are eligible for the CMA (AAMA) Certification Examination for initial certification regardless of their date of graduation. All candidates have three examination attempts on or after January 1, 2010.
The Certifying Board reported that the number of CMAs (AAMA) (whose credentials are current) was 81,500.
Leaders from the AAMA represented the association at the annual meetings of the Medical Group Management Association (MGMA) and the Professional Association of Health Care Office Management (PAHCOM) in October 2015.
2016
President: Paula Purdy, CMA (AAMA)
The AAMA Annual Conference was held in Reston, Virginia, September 16-19, 2016.
The 2016 AAMA House of Delegates adopted amendments to AAMA Bylaws to clarify the term of office for the Trustees.
C. The term of office for the Trustees shall be two years or until successors are elected. Three Trustees shall be elected in odd years and four Trustees shall be elected in even years, to total at least five, but no more than seven Trustees.
Effective with the elections at the 2017 House of Delegates, the Trustees may be re-elected, but shall not serve more than a total of five years in the same office.
Trustee terms of office served on or after the 2016-2017 AAMA year shall be counted in calculating the five years.
The 2016 AAMA House of Delegates approved no Resolutions.
Leaders from the AAMA represented the association at the annual meetings of the Medical Group Management Association (MGMA) and the Professional Association of Health Care Office Management (PAHCOM) in October of 2016.
On March 31, 2016, the Certifying Board was awarded accreditation as a Body Operating Certification of Persons (AC474) by the International Accreditation Service (IAS). By virtue of this accreditation, the Certifying Board of the AAMA demonstrated compliance with ISO/IEC Standard 17024:2012 (ISO 17024 or 17024), the global benchmark for personnel certification bodies.
AAMA launched Twitter and LinkedIn sites.
The Certifying Board signed with Public Communications, Inc., to develop a marketing plan go promote the CMA (AAMA) credential.
The AAMA joined the Credential Transparency Initiative to develop common language and terms for testing and academic credentials, to create a web-based registry using this common language, and to test applications for employers.
The AAMA joined with the American Academy of Family Physicians and the Society of Teachers of Family Medicine to approve "Smiles for Life" online program on fluoride varnish.
2017
President: Julie Flaatten, CMA (AAMA), RN, EMT
The AAMA Annual Conference was held in Cincinnati, Ohio, October 6–9, 2017.
The 2017 House adopted amendments to AAMA Bylaws on the qualifications for student membership.
F. A student member
1. Shall be enrolled in a medical assisting program.
2. May choose a two-year student membership term or a one-year student membership term.
a. After a two-year student membership term, the member is then eligible only for either associate membership or active membership (if the member meets the active membership requirements).
b. After a one-year student membership term, the member is eligible for a second year of student membership as long as the member renews during the member’s one-year student membership term. After the second-year of student membership, the member is then eligible only for either associate membership or active membership (if the member meets the active membership requirements).
c. No member is eligible for more than a total of two consecutive years of student membership.
The 2017 AAMA House of Delegates approved no Resolutions.
Leaders from the AAMA represented the association at the annual meetings of the Medical Group Management Association (MGMA) and the Professional Association of Health Care Office Management (PAHCOM) in October of 2017.
On July 18, 2017, Excelsior College (a distance learning institution) in Albany, New York, approved 26 semester hours of academic credit for the CMA (AAMA) credential toward the following undergraduate and select graduate health sciences degrees offered by the school:
- AS in health sciences
- BS in health sciences (all emphases)
- BS in public health
- BS in health care management
- BS in health care management/MBA dual degree track
- BS in health sciences/MS in health sciences dual degree track
The AAMA entered into a partnership with the National Colorectal Cancer Roundtable (American Cancer Society) to promote awareness of colorectal screening.
The AAMA implemented a new credential tagline approved by the Certifying Board:
"CMA (AAMA) Sets the Bar for Excellence in Medical Assisting."
2018
President: Lisa Lee, CMA (AAMA)
The AAMA Annual Conference was held in Salt Lake City, Utah, September 14–17, 2018.
The following two amendments to AAMA Bylaws were approved by the 2018 House of Delegates:
Article V—Component Chapters
Component (Local) Chapters are those county or district chapters of medical assistants within the geographic limits of a Constituent Society. The Component Chapters shall be under the jurisdiction of that Constituent Society. Annual chapter dues for all classes of members shall be fixed by the state society.
Article XXIII—Amendments
These Bylaws may be amended at any annual House of Delegates meeting by a two-thirds vote provided the proposed amendments shall have been submitted in writing to the elected Delegates no later than 45 days prior to the meeting at which they are to be acted upon.
The 2018 AAMA House of Delegates approved no Resolutions.
Leaders from the AAMA represented the association at the annual meetings of the Medical Group Management Association (MGMA) and the Professional Association of Health Care Office Management (PAHCOM) in October of 2018.
The BOT approved the creation of a separate AAMA Facebook closed group to facilitate engagement among national, state, and chapter leaders.
The BOT approved a proposal from the Center for the Application of Substance Abuse Technologies (CASAT) and University of Nevada, Reno (UNR) to continue a partnership through 2022 to develop, deliver, disseminate, and evaluate trainings and materials for medical assisting pre-service students and practitioners on how to conduct alcohol screening and brief intervention (SBI).
At the annual meeting of the Commission on Accreditation of Allied Health Education Programs (CAAHEP) held in Louisville, Kentucky, April 15–16, 2018, CEO Donald Balasa, JD, MBA, was elected to the CAAHEP Board of Directors.
CEO Balasa accepted an invitation to serve as Vice Chair of the Main Committee to update Institute for Credentialing Excellence (ICE) 1100—Standard for Assessment-Based Certificate Programs. ICE 1100 is an American National Standard approved by the American National Standards Institute (ANSI).
April 17–18, 2018: an on-site audit was conducted by the International Accreditation Service (IAS)—the body that accredits the Certifying Board of the AAMA and the CMA (AAMA) Certification Program under International Standard ISO/IEC 17024: Conformity assessment—General requirements for bodies operating certification of persons. Following the audit, IAS granted continuing accreditation under ISO 17024.
The Certifying Board approved the following recertification policy change:
Recertification by Continuing Education Time Limit. Effective January 1, 2020, an individual whose credential has been expired for more than three months forfeits the right to reactivate the credential by continuing education and must sit for the CMA (AAMA) Certification Exam.
Candidates are allowed three attempts to sit for and pass the exam. If the candidate does not pass on the third attempt, the candidate is no longer eligible for the exam or to recertify the CMA (AAMA) credential. Payment of a $50 reactivation fee plus the current exam fee is required.
The Certifying Board initiated a new Occupational Analysis, under the psychometric guidance of Prometric.