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Contact the appropriate department:

By Exam
Email the Certification Department: CMAExam@aama-ntl.org

By Continuing Education
Email the Continuing Education Department: ContinuingEducation@aama-ntl.org

Or call toll-free: 800/228-2262

FAQs on CMA (AAMA)® Recertification

Here are answers to the most frequently asked questions about CMA (AAMA)® recertification.

For more details, review Recertification Policies and Apply to Recertify by CE options as well as the recertification applications:

  • CMA (AAMA) Certification Exam Application
  • CMA (AAMA) Recertification By Continuing Education Application
  • FAQ categories

    Recertification FAQs

    To better ensure continuing competency and knowledge and thus better protect patients, CMAs (AAMA) are required to recertify every 60 months.

    Current status is required in order to use the CMA (AAMA) credential.

    Effective January 1, 2010, all newly certified and recertifying CMAs (AAMA) will be current for 60 months from the end of the calendar month of initial certification or most recent recertification.

    For example: If you certify or recertified in February 2010, you must be recertified by the last day of February 2015.

    To recertify by exam without any lapse in current status, you must pass the CMA (AAMA) Certification Exam at least two months prior to your certification or recertification expiration date.

    To ensure that no lapse in current status occurs, the exam application must be received at least 30 days prior to the certification or recertification expiration date.

    Note: Effective June 1, 2013, the requirement for current provider level CPR has been eliminated.

    There are two ways to recertify:

    By exam: Pass the CMA (AAMA) Certification Exam.

    By continuing education: As long as your credential has not been expired for more than ​​three months, you may recertify by continuing education. You must acquire 60 recertification points, 30 of which must be AAMA approved continuing education units (CEUs). The category breakdown of points must be as follows:

    • 10 administrative
    • 10 clinical
    • 10 general
    • 30 from any combination of the above three categories

    You may choose any of these methods to submit your application to recertify by continuing education:

    Online  |  Recertify online with secure online payment processing for both AAMA and non-AAMA CEUs. (Note: Expedited option available.)

    Mail  |  Recertify by mail-in application for non-AAMA CEUs.

    Call toll-free  |  Recertify by phone (800/228-2262) if all your CEUs appear on your AAMA CEU transcript. (Note: Have your credit card handy.)

     

    No, there are no extra requirements.

    The AAMA Certifying Board has determined that, beginning June 1, 2013, current, provider level CPR certification will no longer be required for recertification of the CMA (AAMA) credential.

    Provider level CPR certification was first required for recertification of the CMA (AAMA) credential in January 2005. At that time few employers were requiring their employees to be CPR certified. The Certifying Board considered this to be a safety issue and was forward thinking in requiring that CMAs (AAMA) maintain current, provider level CPR certification.

    Many, if not most, employers now require current CPR certification. Thus, the Certifying Board believes these safety concerns are being adequately addressed and current, provider level CPR certification is no longer a necessary component for CMA (AAMA) recertification.

    Yes. Certification status is a matter of public record and may be released. Your CMA (AAMA) certification status can be verified on the Verify CMA (AAMA) Status page.

    The AAMA staff receives 100 or more requests per day to verify that current or potential medical assistant employees are CMAs (AAMA).

    If you do not recertify on or before the expiration date of your credential, you will be considered as having an expired credential. If your credential has expired for more than ​​three months, you forfeit the right to reactivate the credential by continuing education and must sit for the CMA (AAMA) Certification Exam. If the candidate does not pass on the third attempt, the candidate is no longer eligible for the exam or to recertify the CMA (AAMA) credential. Payment of a $50 reactivation fee plus the recertification by exam fee will be required.

    Yes. The candidates for recertification take the same exam as candidates for initial certification.

    If you are a member of the AAMA, your fee is $125. All others pay $250. If your credential has expired, you will pay an additional $50 reactivation fee.

    All fees are nonrefundable and nontransferable.

    If you are a member of the AAMA, your fee is $80. The nonmember fee is $1​60. If your credential has expired, you will pay an additional $50 reactivation fee.

    All fees are nonrefundable and nontransferable.

    Yes. If you choose to recertify by continuing education and have accumulated all 60 recertification points, you can recertify before the expiration date. Your new 60-month certification term begins on your date of recertification.

    No. Points toward recertification are valid only if earned after the most recent recertification. Additionally, credits must be earned in the 60 months prior to which the application is submitted.

    Initial certificants may apply a maximum of 20 AAMA-approved CEUs earned in the 3 months prior to initial certification toward recertification. This policy applies to only those taking and passing the CMA (AAMA) Certification Exam for the first time. Course credits earned and required for graduation from a medical assisting program ​cannot be used towards initial recertification. This policy does not apply to recertificants.​ 

    Initial certificants may apply a maximum of 20 AAMA-approved CEUs earned in the 3 months prior to initial certification toward recertification. This policy applies to only those taking and passing the CMA (AAMA) Certification Exam for the first time. Course credits earned and required for graduation from a medical assisting program ​cannot be used towards initial recertification. This policy does not apply to recertificants.

    The AAMA will accept a program for recertification if its subject matter is relevant to your profession, and formal credit was issued (e.g., CEU, CME, contact hour). Minimum program length: A minimum of one contact hour is required to earn one point toward recertifying the CMA (AAMA) credential. A contact hour is defined as a typical 50-minute classroom instructional session, or its equivalent. However, it is up to you to determine if a program topic is relevant before you choose to attend it.

    Use these documents as guidelines for approvable topics:

    The AAMA will not update your transcript when you attend non-AAMA approved programs and events. Save any related documentation (e.g., such as the syllabus, workshop flyer describing the topic, and documentation of formal credit) to include when you submit the Recertification by Continuing Education Application by mail or when you upload your non-AAMA CEUs documentation and apply online.

    No. For this reason, you must save any paperwork associated with these programs, such as the syllabus, workshop flyer describing the topic, and documentation of formal credit. When you apply for recertification, you must furnish this paperwork as proof that you completed these programs.

    Online submission is the preferred method of submitting documentation for featured AAMA-approved CEUs (i.e., CPR cards and the free, online FASDs and Smiles for Life programs) listed on the AAMA Approved CE Programs webpage.

    To submit documentation, log on to your AAMA website account, and while within the "My Account" section, select the Web Uploads tab from the left-side menu. On that webpage, select the appropriate course from the drop-down menu, upload a file, and submit.

    The status of submitted documentation is displayed on that same webpage. Allow 2–3 business days for processing.

    CMA (AAMA) lapel pins are no longer available for order. Individuals who certify or recertify on or after June 1, 2021, will receive a digital badge and can print a wallet card and certificate themselves directly from the BadgeCert website. Visit the "Digital Badges" webpage for details. If an individual hasn’t recertified since June 1, 2021, and won’t for some time, they have the option to purchase a digital badge using the CMA (AAMA) Digital Badge Order Form.

CMA (AAMA)® Non-AAMA CEUs FAQs

To earn CEU credit for non-AAMA courses, documentation must meet the following requirements:

  1. The documentation is a PDF, Word document, or JPEG file.
  2. The documentation verifies full completion of the course or seminar with your name printed.
  3. The course is a minimum of one contact hour (50 minutes) for 1 CEU credit.
  4. If no contact hours are available, the documentation verifies that the course was issued at least 1 credit. (No CEUs will be awarded for fractions of CEUs.)
  5. The course is relevant to the medical assisting field. (For examples, see the topics listed on the Content Outline for the CMA (AAMA) Certification Exam, Occupational Analysis of the CMA (AAMA), or the Advanced Educational Topics for Medical Assisting.)
  6. The documentation verifies the date of completion and falls within your current five-year CMA (AAMA) certification period.
  7. The documentation verifies the name of the sponsor issuing the credit.
  8. Optional: a course description or content outline for each educational activity can be included with the documentation to determine which category it is being counted for (e.g., administrative, clinical, or general) if it is not discernable from the course title.

Examples of non-AAMA CEU documents with this information include certificates of completion, workplace or unofficial college transcripts, or a letter provided by your program director or practice manager.

Reviews of non-AAMA CEU uploads may take up to 30 days. You may view the status of non-AAMA CEUs on the “Non-AAMA CEU Submission” web page under “My Account.” Approved non-AAMA CEUs will be posted to your transcript, which can be accessed in “My Account.” If rejected, additional comments will be provided.

Some common reasons for non-AAMA CEUs being rejected include the following:

  • The course is less than 50 minutes in length or less than 1 credit, or this information is missing.
  • The documentation does not verify course completion.
  • The course was completed outside the CMA (AAMA) certification period.

You have the option to apply your non-AAMA CEUs via expedited processing. First, submit your non-AAMA CEU documents via the “Non-AAMA CEU Submission” webpage. Then, go to the “Apply to Recertify by CE” webpage to apply to recertify. Expedited submissions will take 5 to 7 business days for review for an additional $30. Please note you will need 30 AAMA CEUs already completed to apply expedited processing.

Due to the high volume of submissions, non-AAMA CEUs can take up to 30 days to be reviewed. We strongly encourage you to submit non-AAMA CEUs as you earn them before your CMA (AAMA) certification expiration date. Expedited online recertifications will expedite the review of your non-AAMA CEU submission for an additional $30 fee.

Once you earn your CMA (AAMA) certification and obtain the necessary documents required, you may upload your non-AAMA CEUs. Non-AAMA CEUs must first be reviewed and approved to recertify online.

If you have met all CEU requirements, you may finalize your recertification application via the “Apply to Recertify by CE” webpage. There you will review your CEUs before paying the recertification fee with a credit or debit card. The recertification fee is $80 for members, $160 for nonmembers, with an additional $50 if your CMA (AAMA) certification expired.