July/August 2021
Volume 5​4 | Issue 4

AAMA Update
Candidates for the AAMA Board of Trustees; BOT Qualifications; Digital Badging Is Here!; Join the CEB!

Public Affairs
The AAMA Achieves Legislative Victories in Maryland and Washington
By Donald A. Balasa, JD, MBA, AAMA CEO and Legal Counsel

Quick Clinic
Utterly Gutted
Lactose Intolerance Is Hard to Stomach
By Brian Justice

Practice Manager
Bank on It
Budget Skills You Can Count On
By Pamela M. Schumacher, MS

Educators Forum
Reality Check
Use Simulation to Improve Real-World Skills
By John McCormack

Spotlight
Switching Gears
Medical Assistant Turns from Human Resources to Human Care
By Cathy Cassata