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July/August 2020
Volume 5​3 | Issue 4

AAMA Update
Candidates for the AAMA Board of Trustees; A token of our thanks; AAMA headquarters reopening

Public Affairs
Medical assistants answer the call to work in acute care settings

What is their scope of practice?
By Donald A. Balasa, JD, MBA, AAMA CEO and Legal Counsel

Quick Clinic
No more tears
Spot solutions for dry eye disease
By Kathryn S. Taylor

Practice Manager
Mind your manners
Put questions about bedside manner to rest
By Pamela M. Schumacher, MS

Educators Forum
Train your brain
Exercise skills with professional development
By Karen L. Piette, MHS, CHES, CMA (AAMA)

Spotlight
Watch and learn
Educator scores CMA (AAMA)® credit opportunity
By Cathy Cassata