Hours of Operation

The AAMA is open:

  • Monday through Friday
  • 9 a.m. to 5 p.m. Central Time

The AAMA closes its office on official holidays.


Contact Us

American Association of Medical Assistants
20 N. Wacker Dr., Ste. 1575
Chicago, IL 60606

Phone  |  312/899-1500 or 800/228-2262

Fax  |  312/899-1259

  • E-mail Submission | Submit your question or comment to the AAMA by using this form to expedite the process. You can expect a response, if applicable, within three business days.




  • Medical assisting program accreditation
  • Medical assisting programs accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP)

Board Services


  • Communications with members of AAMA national boards
  • Board meeting planning services



  • General certification issues
  • Replacement CMA (AAMA) certificates or pins

CMA (AAMA) Certification/Recertification by Exam


Exam candidate assistance, including applying, scheduling, and exam results

Continuing Education and CE Recertification


  • Recertification by continuing education
  • Status of CEU credit on AAMA approved programs attended
  • Purchase of AAMA self-study programs
  • Status of CE orders
  • Guidelines for authoring AAMA self-study courses
  • Approval of chapter or state society programs for AAMA CEU credit

Marketing and Communications


  • Logos and policies
  • Content for all electronic and print marketing materials (e.g., website, print pieces, and pdfs)
  • Employer Spotlight submissions
  • Excel Awards questions and submissions

Public Relations and Press Inquiries


  • Inquiries from members of the media 

CMA Today


  • Letters to the editor
  • Call for interviewees
  • CMA (AAMA) Spotlight profiles



  • AAMA Annual Conference
  • Leadership training
  • Conference exhibiting



  • Membership status, dues, benefits, and services
  • CMA Today subscriptions
  • Address changes
  • State and chapter leader support
  • State society annual meeting dates

Legal Counsel


Contact Chief Executive Officer and Staff Legal Counsel, Donald A. Balasa, JD, MBA, for all legal matters, including the following:

  • Federal and state laws regarding medical assisting practice
  • Job-related legal questions
  • Incorporation, tax exemption, bylaws, and other legal questions for state societies and local chapters

Medical Assisting Education Review Board

Website: http://maerb.org/
Email: MAERB@maerb.org