Advanced Educational Topics for Medical Assisting
The Advanced Educational Topics for Medical Assisting defines advanced medical assisting skills and areas of knowledge:
General
Compliance (federal, state, managed care, and regulatory agencies)
- Occupational Safety and Health Administration (OSHA)
- Clinical Laboratory Improvement Amendments (CLIA)
- Centers for Medicare & Medicaid Services
- National Committee for Quality Assurance
(NCQA)
- Employment practices
- Equal Employment Opportunity Commission (EEOC)
- Americans with Disabilities Act (ADA)
- Family and Medical Leave Act (FMLA)
- The Joint Commission
- Health Insurance Portability and Accountability
Act (HIPAA)
- Health Plan Employer Data and Information Set
(HEDIS)
- Cultural competency
Risk management and safety
procedures
- Patient satisfaction surveys
- Utilization reviews
- Chart reviews
- Site reviews
- Emergency preparedness planning
Supervisory functions
- Train/orient employees
- Conduct performance
reviews
- Maintain personnel
records
- Perform personnel
supervision
- Lead/motivate employees
- Plan and conduct staff
meetings
Computer information systems
- Create spreadsheets
and databases
- Create computer
presentations and
graphics
- Act as EHR super user
Leadership skills
(workplace)
- Plan community
health projects
- Participate in and/or
plan board functions,
task forces, and
committees
- Mentor colleagues
- Plan, develop, and conduct continuing education activities
Clinical
Patient care
- Design telephone/in-person screening
algorithms
- Assist with clinical trials
- Assist with emergency medical services
- Provide information about current and new
medical technologies
- Act as patient advocate
- Perform and/or assist with specialty
procedures
- Assist patient in completion of advanced
directives, living wills, durable medical power
of attorney
- Initiate and/or discontinue IV access with appropriate training and supervision as permitted by state law
Administrative
Financial management
- Manage professional insurance
contracts and renewals
- Develop and maintain fee schedules
- Process payroll, maintain records, and track benefits
- Formulate and analyze budgets
- Prepare periodic reports
- Implement cost containment strategies
- Research and negotiate contracts for purchasing
professional and medical services
- Apply accounting principles
- Manage accounts payable
- Manage accounts receivable
- Obtain accurate claims submission through coding
- Document and maintain accounting and banking
records
- Research and negotiate leases and prices for
equipment and supply contracts
- Identify third-party payers
Develop and implement
marketing, communication, and education
- Analyze demographic data
- Create materials for target
marketing
- Participate in practice analysis
- Coordinate plans for practice
enhancement, expansion,
consolidation, and closure
- Participate in and coordinate
networking opportunities
- Manage implementation of
new products and services
- Develop patient education materials
- Develop and maintain personnel policies and procedures manual
- Generate communications (including press releases, news/feature stories, newsletters)