Leader’s Center

Handling the extra responsibilities that come with a leadership position requires vision and know-how. This webpage is designed to help you realize your full potential as an AAMA volunteer leader, beginning with inspirational messages from other leaders like you.



Leader Spotlight 

Mary Dockall, CMA (AAMA)

2013–2020 Arizona State Society of Medical Assistants (ASSMA) President

headshot of Mary Dockall, Arizona state society president

What is one characteristic you believe all leaders should possess?

Honesty.

What has been the most rewarding aspect of your AAMA volunteer leadership experience?

Getting to know other leaders and networking with them. [Also,] expanding my education though others.

What advice would you give to a new leader?

Always be honest and up front with everyone. Listen to your state membership. Keep your members informed as to what is happening within the AAMA.


Melinda Rhynes, MEd, CMA (AAMA)

2015–2020 Arkansas Society of Medical Assistants (ARSMA) President

Melinda-Rhynes-web

What is one characteristic you believe all leaders should possess?

Aretha Franklin sang it best: “r-e-s-p-e-c-t!” I believe a leader must have respect for others to see their value. Once you see value in others, you can be a serving leader, [which means that] you want the best for others (and your organization) and not yourself. When you see their value, you see their potential; when you see their potential, you see their strengths. And then you can encourage them to use those strengths.

What have you done to make yourself approachable to new members of your state society?

I have reached out to medical assisting schools that are not CAAHEP [Commission on Accreditation of Allied Health Education Programs] or ABHES [Accrediting Bureau of Health Education Schools] accredited. Most of their testing organizations do not have a state organization, and we can provide that niche for them. Our society provides CEUs and community outreach opportunities. We can also provide scope-of-practice information to their employers. It is a way that all medical assistants in our state can be united.

What has been the most rewarding aspect of your AAMA volunteer leadership experience?

Meeting, learning, and working with other medical assistants! Whether on a local level or the national level, medical assistants are amazing. We are so varied, unique, and accomplished; I value what I can learn from others, and I enjoy working together to meet our desired goals. At the last AAMA conference, I met some wonderful ladies who I now consider friends. My leadership role has given me the opportunity to meet some wonderful medical assistants.


Cindy Harleton, CMA (AAMA)

2019–2020 Michigan Society of Medical Assistants (MSMA) President

Cindy-Harleton-web

What is one characteristic you believe all leaders should possess?

Patience. You must be patient in all aspects of leadership.

How do you encourage and inspire others to take active roles?

This year I picked the theme “Let us grow.” I researched quotes of encouragement, which have been published in the presidents’ messages [called “President’s Pen”] in our state journal, that I hope have encouraged members to step up and take an active role in our professional organization.

What has been the best advice given to you by a mentor or another AAMA leader?

Don’t take things personally and agree to disagree: best advice!


Archives

View previously published interviews with many other state leaders: 2018–2019 State Leader Spotlights Archive.