Medical Assistant Spotlight

Education Enthusiast
Medical Assistant Retains, Recruits, and Supports Medical Assistants

“Being a medical assistant is such an exciting role. We get to perform meaningful work in people’s lives. Helping medical assistants know that they are valued and helping them find a job that suits them is a big reason I love the work I do.”

Name: Laurie Lee Domiano, CMA (AAMA)

Occupation: Medical assisting training and development manager at ChristianaCare

In the spotlight: After working as a medical assistant practitioner and educator, Domiano found her dream job supporting other medical assistants. In her current role, she helps medical assistants grow their careers and has spearheaded initiatives such as a medical assistant practice council and an education partnership.

September/October 2021
​Back to School
Medical Assistant Achieves Her Dream of Working in Education

“It’s important to show that medical assistants are educated and trained properly. I can do my part to make sure my students prove this when they leave [college] and begin working in the field.”

Name: Heidi McLean, CMA (AAMA)

Occupation: Medical assisting program director at Cleveland State Community College in Tennessee

In the spotlight: The second person in her family to pursue higher education, McLean has built her career around her love of education, teaching, and medical assisting. After years of working as a medical assistant in various specialties, she shares that experience with her students at her dream job as a medical assisting program director at a community college.

July/August 2021
Switching Gears
Medical Assistant ​​Turns from Human Resources to Human Care

“I get to make a difference in someone’s life. In today’s society, it’s important to be a light for someone, even if it’s in little ways. Sharing a smile and showing them that someone genuinely cares about them and their health is really what it’s all about.” 

Name: Mark Zaragoza, CMA (AAMA), EMT-B

Occupation: Medical assistant at UT Southwestern Medical Center in Dallas, Texas

In the spotlight: A first-generation college student, Zaragoza began his career in human resources before deciding to enter the medical field. Earning and maintaining his CMA (AAMA) and EMT-B certifications has allowed Zaragoza to explore various health care specialties and improve patients’ experience through positive interactions.