Medical Assistant Spotlight

Medical assistants are inspirations!

Every day they touch people’s lives with their extraordinary skills and caring ways. Each issue of CMA Today shines the spotlight on a medical assistant with a unique story.

Here are the latest stories of medical assistants in Spotlight.

May/June 20​21
Comfort in Crisis
Medical Assistant Prioritizes Mental Health During Pandemic

CMAToday-MJ21-sl“A patient might come in initially not doing well. As their recovery journey progresses, it is rewarding seeing them staying sober, attending their appointments with the provider, going to therapy, and taking medication as prescribed.”

Name:  Bailey Nissen, CMA (AAMA)

Occupation: Medical assistant at Broadlawns Medical Center in Des Moines, Iowa

In the spotlight: After accepting a job in an outpatient behavioral health clinic, Nissen discovered her passion for helping patients with mental health disorders and working to end the stigma associated with mental health. During the pandemic, new challenges—such as expanded telehealth and increased mental health issues due to COVID-19—have reaffirmed the importance of Nissen’s role.  

March/April 2021
Go the Extra Mile
Medical ​Assistant ​Connects ​Isolated ​Patients with ​Their ​Families


“It was an honor to receive the [Hunterdon Healthcare Hero Award], and the experience is something I’ll never forget. Getting to help people in any way possible during such a difficult and important time was rewarding.”

Name: Josh Lehrer, CMA (AAMA)

Occupation: Medical assistant at Hunterdon Family Medicine at Philips-Barber in Lambertville, NJ

In the spotlight: With a passion for helping others, Lehrer prioritizes volunteering his time with various organizations and advancing his career in the health care field. During the COVID-19 pandemic, Lehrer earned recognition for his role in facilitating virtual meetings between isolated patients and their families.

Jan/Feb 2021
Go the Distance
Medical ​Assistant ​Uses ​Decade to ​Achieve ​Her ​Career ​Goals

ericaodom“I want [my son] to know that you can do anything you put your mind to, no matter how long of a break you take. You can always go after your goal. I feel like I locked myself into a career that I love, and I [feel confident] that I have the mental capability to do what I want to well.” 

Name: Erica Odom, CMA (AAMA)

Occupation: Medical assistant at Carbon Health in Seattle, W​A

In the spotlight: About 10 years ago, Odom began her medical assisting journey and gave birth to her son. Her calling to help people brought her to a variety of professional roles, which ultimately lead to her CMA (AAMA) certification in early 2020—an achievement she considers one of her greatest yet.